Operations Management

Operations may not run the world, but it makes the world run!
To  truly understand the way a business operates, you need to get your  hands dirty –- that’s how you get to appreciate what's actually  happening within an organization. Looking inside for the answers is what  Operations Management is all about.
Learn from world-leading  experts Nigel Slack, Alistair Brandon-Jones and Nicola Burgess and  benefit from their wealth of experience helping improve businesses of  all shapes and sizes. Strategic in its perspective, the book offers a  comprehensive and practical way to explore key concepts and see them in  action through a plethora of international examples.
What makes Operations Management, 10th edition work so well?
Clear  structure (thanks to the “4 Ds” model of operations management)Real  life examples through the ‘operations in practice’ boxes and case  studiesWorked examples blend qualitative and quantitative  perspectivesCritical commentaries pose alternative views where  appropriateSummary answers to key questions in practical bullet pointsA  New section in every chapter called ‘Responsible Operations’, which  summarizes how the topic touches upon social, ethical and environmental  issues
Nigel Slack is Emeritus Professor of Operations Management  and Strategy at Warwick Business School, an Honorary Professor at Bath  University and 'Honorary Fellow of the European Operations Management  Association'.  
Alistair Brandon-Jones is a Full Chaired  Professor in Operations and Supply Chain Management, and Head of the  Information, Decisions, and Operations Division at the University of  Bath, School of Management.  

Nicola Burgess is Reader in  Operations Management at Warwick Business School. She has worked  extensively with public sector organisations to understand operations  management and improvement in a public sector context.