Quality Management, Value Creation, and the Digital Economy

In  the conditions of the modern market economy, in which globalization and  competition are rife, quality is of great importance for determining a  company's position in the market. The changing and complex economic  reality is shaping new market patterns while modern technologies  influence purchasing decisions. This book presents an effective and  novel framework for creating value in Industry 4.0 conditions by  building a smart enterprise model using quality management theories. 

The  book explores tools and platforms that can be utilized to contribute to  the creation of the ideal quality for demanding customers, using case  studies from international contributors. It proposes novel architectures  that drive economically viable production and services businesses,  addressing unique Industry 4.0 and 5.0 solutions in Internet of Things  (IoT) that involve the entire spectrum of analysis, with a special focus  on lean methodologies and cybersecurity. 

This  original book will be valuable reading for researchers and scholars in  the areas of quality management, manufacturing, production, and  operations management.